VP Joe Biden sworn in for second term

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Vice President Joe Biden, with his wife Jill Biden, holding the Biden family Bible, shakes hands with Supreme Court Justice Sonia Sotomayor after taking the oath of office at the Naval Observatory.

WASHINGTON — Formally embarking on a second term, Vice President Joe Biden took the oath of office Sunday, surrounded by family and friends in an early morning ceremony that kicked off a day of celebrations marking four more years for the Obama administration.

President Barack Obama was to be sworn in just before noon at the White House, 24 hours before re-enacting the ceremony before an expected crowd of hundreds of thousands gathered at the Capitol and across the National Mall.

Biden, following a private Mass, was sworn in at the Naval Observatory. Justice Sonia Sotomayor, appointed by Obama as the first Hispanic on the Supreme Court, administered the oath of office to Biden, who placed his hand on a Bible his family has used since 1893.

"I will support and defend the Constitution of the United states," Biden said as he recited the oath.

Among the 120 guests on hand to witness the vice president's second swearing-in were Attorney General Eric Holder, departing Interior Secretary Ken Salazar and several Democratic lawmakers.

Sunday's subdued swearing-in ceremonies are a function of the calendar and the Constitution, which says presidents automatically begin their new terms at noon on Jan. 20. Because that date fell this year on a Sunday — a day on which inaugural ceremonies historically are not held — organizers scheduled a second, public swearing-in for Monday.

A crowd of up to 800,000 people is expected to gather on the National Mall to witness that event, which will take place on the Capitol's red, white and blue bunting-draped west front. Supreme Court Chief Justice John Roberts, who famously flubbed the oath of office that Obama took in 2009, was to swear the president in both days.

Once the celebrations are over, Obama will plunge into a second-term agenda still dominated by the economy, which slowly churned out of recession during his first four years in office. The president will also try to cement his legacy with sweeping domestic changes, pledging to achieve both an immigration overhaul and stricter gun laws despite opposition from a divided Congress.

But for one weekend at least, Washington was putting politics aside. Obama called the nation's inaugural traditions "a symbol of how our democracy works and how we peacefully transfer power."

"But it should also be an affirmation that we're all in this together," he said Saturday, as he opened a weekend of inaugural activities at a Washington elementary school.

Only a small group of family members was expected to attend Obama's Sunday swearing-in, including first lady Michelle Obama and daughters Malia and Sasha. A few reporters were to witness the event.

Roberts was to administer the oath of office shortly before noon in the White House Blue Room, an oval space with majestic views of the South Lawn and the Washington Monument.

The room, named for the color of the drapes, upholstery and carpet, primarily has been a reception room as well as the site of the only presidential wedding in the White House, when President Grover Cleveland married Frances Folsum in 1886.

Obama and Biden were also to lay at a wreath at Arlington National Cemetery Sunday morning, then address supporters at an evening reception.

The president planned to save his most expansive remarks for Monday's inaugural address to the crowd gathered on the Mall and millions more watching across the country and the world. Obama started working on the speech in early December and was still tinkering with it into the weekend, aides said.

The president's address will set the stage for the policy objectives he seeks to achieve in his second term, including speeding up the economic recovery, passing comprehensive immigration and gun control measures and ending the war in Afghanistan. Aides said Obama would save the specifics of those agenda items for his Feb. 12 State of the Union address.

The president launched a weekend of inaugural activities Saturday by heading up a National Day of Service. Along with his family, Obama helped hundreds of volunteers spruce up a Washington area elementary school.

Obama wore rubber gloves, picked up a paint brush and helped volunteers stain a bookshelf.

Obama added the service event to the inaugural schedule in 2009 and is hoping it becomes a tradition followed for future presidents.

Mrs. Obama, speaking to volunteers Sunday, espoused the importance of giving back in the midst of the weekend of pomp, circumstance and celebration.

"The reason why we're here, why we're standing here, why we're able to celebrate this weekend is because a lot of people worked hard and supported us, and we've got a job to do and this is a symbol of the kind of work that we need to be doing the next four years," Michelle Obama said at Burrville Elementary.

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Investors await word from Apple

No company today elicits such devotion and dedication among its customers and shareholders like Apple. The fervor felt by Apple fans for its products, its leaders and its business underscore the company’s technological eco-centric strategy. While that loyalty has made for rich rewards over the long term, it will mean very little to a myopic stock market when Apple reports its latest financial results Wednesday.

When a company so dominates a business like Apple does, it is subject to plenty of rumors, especially when that company, like Apple, is disciplined to not respond to speculation. There have been a series of anonymous and Wall Street analyst worries floated in the past quarter centered on the iPhone 5. First were concerns Apple couldn’t get enough supplies to build the phones fast enough. Then there were hints Apple cut its supply orders, suggesting slower sales.

Apple optimists have been quick to defend the company even as its stock has fallen from $700 to around $500 per share since September. The stock drop has come even as Apple probably sold a record number of iPhones and iPads during the holiday quarter.

No doubt Apple will trumpet its financial prowess on Wednesday. And it should. After all it generates more than $500 million dollars a day. But the short-sighted stock market has been conditioned to expect big numbers. Therein is the challenge for Apple: incubating such devotion without inflating expectations.

Tom Hudson is anchor and managing editor of Nightly Business Report, produced by NBR Worldwide and distributed nationally by American Public Television. In South Florida, the show is broadcast at 7 p.m. weekdays on Channel 2. Follow him on Twitter, @HudsonNBR.

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King’s son brings message to South Florida

The past few days have kept the eldest son of Dr. Martin Luther King Jr. busy. He’s been to at least three states to carry on his father’s message: ending violence and learning from historical wrongs.

In a Fort Lauderdale Baptist church early Friday, he delivered another directive:

“A nation is judged on how we treat our most prized possession,” Martin Luther King III said. “And our most precious resource, I think, is our children.”

King served as the keynote speaker at the ninth annual Martin Luther King Jr. inspirational breakfast hosted by the YMCA of Broward County.

More than 500 gathered inside the First Baptist Church on Broward Boulevard, selling out the $2,500 per table event, to honor King’s legacy.

“My concern was that it would not be reduced to a day of relaxation,” said King III. “We have to look at this as a day on — not a day off.”

The Rev. King, a prominent civil rights leader, was born this week 84 years ago. He lead peaceful protests and bus strikes working for racial equality until his 1968 assassination.

The younger King told the South Florida audience about spending his youth at the local YMCA in Birmingham, learning to swim and working out with his dad.

“Those were wonderful experiences, experiences that I will never forget,” he said.

Like his father, King III has been a fighter for human rights, justice and non-violence in the United States and abroad. He also served as the Southern Christian Leadership Conference’s president, a position his father once held.

During his 2009 inauguration, President Barack Obama declared the holiday honoring King should be spent as a national day of service.

At Friday’s event, 15 youngsters from the Lauderhill YMCA were honored for their service to the community. The young friends managed to clean up a popular overpass and get rid of gangs who were harassing children.

They called their project “Own the Overpath.” The idea started when 14-year-old Kervens Jean-Louis was attacked by a gang on a fenced in walkway that spans the Florida Turnpike while coming from the YMCA, based at Boyd Anderson High School. But Jean-Louis didn’t back down.

He and other students mobilized and launched a campaign to clean-up the area surrounding the “overpath.” The youngsters made a formal presentation to the Lauderhill City Commission and Florida Department of Transportation officials.

Now, there is a $400,000 project in the works to install more lights on the bridge to increase visibility. The city broke ground in November.

“I learned that when you speak out loud it makes a difference,” said Jean-Louis.

For Jean-Louis, speaking loud meant going back to the bridge to warn others of the dangers of traveling across it at night.

He will spend this upcoming Saturday as a volunteer, painting and cleaning up a garden.

“Now I tell others what’s going on and how they can help out,” he said, much like the man they had all come to honor.

After the youngsters were honored, King III left the crowd to ponder a final thought: “We can either be a thermometer or a thermostat.”

A thermometer, he explained, takes the temperature while a thermostat regulates the temperature.

Despite the progress his father saw in his lifetime, and the decades since his death, there is still much work to be done, King III said.

“I always come with a heavy heart in January,” he said. “Because we have not fully realized the dream.”

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Social media dispute resolution stumps some companies

(Reuters) – If HBO cuts out on you in the middle of the latest “Girls” episode, and you have Charter Communications Inc as your cable provider, don’t try tweeting your dismay to their customer service department. Nobody will hear your lament.

Charter, the fourth largest cable provider in the U.S. with 5.2 million customers across 25 states, closed up its social-media based customer service team in December. “Umatter2Charter,” as it was known, had been taking customer complaints over Twitter and Facebook and trying to resolve them, but the company says it is now done with working out customer service issues in social media forums.

The move, which might seem to conflict with the growth of social media, highlights the difficulty some businesses are having with free-flowing, round-the-clock social media, its public nature and the expectation of immediate responses.

With Facebook users numbering about a billion and Twitter drawing 200 million, it might be hard to believe that any retail enterprise would drop out of the fray, but Charter isn’t the only major company to announce such a move. Also in December, the largest single grocery store in New England – the Wegmans in Northborough, Massachusetts – shuttered its Facebook page despite having some 8,000 fans.

“It’s a tough sport,” says J.D. Peterson, vice president of product marketing for San Francisco-based Zendesk, which helps companies manage customer service. “The real-time nature of it – at times the volume that can come from it – it’s very new and different for businesses.”

While Peterson’s company recommends going where the customers are – and a big chunk are clearly on social media – Peterson says not all businesses share the same philosophy or have the ability to engage those consumers in these open forums. But any company that has a significant online presence doesn’t really have a choice, he says, working with consumers through social media is expected of them.

Advocates for the use social media say the challenge actually presents an opportunity for businesses – showing they are responsive to complaints and care about their customers can bring in revenue.

“I have seen this time and time again, and the end result is that the interaction often turns an irate customer into an advocate for the brand. And that is worth it’s weight in gold,” says Mike Rowan, chief marketing office for Atlanta-based Swarm, which manages social media for companies.

That’s certainly the way retailer Lands’ End, a division of Sears Holdings Corp, sees it.

“When we started using social media tools like Facebook and Twitter in early 2009, it gave us a new opportunity to do what we’ve done for 50 years, which is connect with our customers,” says Michele Casper, Lands’ End’s senior director of public relations. “Whether it is through social media, our call centers or online, we offer the same level of customer service through each channel.”

DIVERTING COURSE

Charter says it is not walking away completely from social media – just the idea of providing customer service via Twitter. The company says it has ample other avenues for consumers to get help – including telephone, customer service counters and live chat on its web page.

“We communicate with thousands of customers each day on the phone and in person, and that’s where we’ll focus our efforts,” says Charter spokeswoman Anita Lamont. “While social media is a method some consumers choose to seek help, Charter offers phone and web-based contact solutions where all customers can access resources to provide assistance.”

The abandonment of the Facebook page at the Massachusetts Wegmans store, which caused a great fuss among the store’s “fans,” was, in large part, due to the inability to respond quickly enough to consumers. Store personnel couldn’t break off enough time from their other roles to constantly monitor the page, Wegmans spokeswoman Jo Natale says, allowing comments to sit unanswered – a no-no in the world of social media.

“Our top priority has always been, and will continue to be, providing incredible service to customers who shop in our stores,” she says. “And it isn’t as though there aren’t other avenues for folks to connect with us if they have a question or concern.”

As much as customers expressed surprise and dissatisfaction at the decision, Natale says, it came down to a decision that if the store couldn’t serve the Facebook page at a level it felt was expected that it shouldn’t do it at all.

“They quickly discovered, once the store opened and got very, very busy, that it wasn’t so easy to stay on top of comments or to find the time to post,” Natale says. “In a retail operation like ours, there isn’t anyone sitting at a PC or checking a mobile device throughout the day. It’s a fast-paced business that requires our people to be on the floor serving customers.”

(The author is a Reuters contributor. The opinions expressed are his own)

(Follow us @ReutersMoney or at http://www.reuters.com/finance/personal-finance; Editing by Beth Pinsker and Tim Dobbyn)

Social Media News Headlines – Yahoo! News

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Drew Barrymore on Oprah's Next Chapter

Drew Barrymore opens up about her complicated childhood and the lessons she's learned when it comes to being a new mother on Oprah's Next Chapter, and we have a sneak peek!

Pics: Celebs and Their Cute Kids

Marking the first time cameras have ever been allowed inside her home, Drew also talks to Oprah about her new marriage to Will Kopelman, shares details about their newborn baby Olive, and reveals the story behind why her mother did not attend her wedding.

Related: Drew Barrymore's Daughter Olive Lands First Cover

Oprah's Next Chapter with Drew Barrymore airs Sunday at 9 pm ET/PT on OWN.

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Man found dead after fire in abandoned building in Queens

A man was killed in a Queens fire early today, police said.

The blaze erupted about 12:55 a.m. in an abandoned building on 120th Street near Liberty Avenue in Richmond Hill, authorities said.

The unidentified man was found in a detached garage in the back of the building at about 1:30 a.m., after the fire was extinguished.

A police source said homeless people are known to take shelter in the building.

The city medical examiner will determine the cause of death.

Sixty firefighters battled the blaze. Fire marshals are investigating the cause, according to an FDNY spokesman.

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Miami-Dade sees first hiring drop since 2010

Miami-Dade ended 2012 with its first overall job loss in more than two years as sharp drops in construction, healthcare and government jobs wiped out other gains.

The sectors all share one key funding source — tax dollars — as ongoing squeezes in government budgets force cutbacks in hospitals, infrastructure projects and basic municipal staffing. Miami-Dade lost nearly 5,000 local government jobs in December compared to the year before. Its hospital and construction sectors were both down almost 2,000 jobs each. Miami-Dade last saw its overall payroll number decline in June 2010.

Along with a hiring loss, Miami-Dade reported a sharp increase in people describing themselves as unemployed. Miami-Dade’s unemployment rate went from 8.4 percent in November to 8.8 percent in December, the sharpest increase since the recession was still underway in 2009.

Miami-Dade’s new job numbers were easily the most discouraging data set in Florida’s latest employment report. Florida reported an unemployment rate of 8 percent for December, down from 8.1 percent in November even though hiring is down for the year. And Broward recorded its second month of job gains, up about 5,000 positions.

Construction and government hiring have been rocky for years in South Florida, but the decline in the healthcare could mark a new, disturbing milestone for Miami-Dade’s economy. Before the end of 2012, Miami-Dade hospitals hadn’t reported a net job loss for 56 months. The losses follow significant layoffs at both the University of Miami medical school and the Jackson hospital system.

Miami-Dade’s 8.8 percent unemployment rate is still significantly lower than where it was a year ago, when unemployment sat at 10.2 percent in December 2011. Monthly employment reports also subject to revisions, so the hiring picture could look much better in a month. Still, Miami-Dade’s increase of four-tenths of percentage point in the unemployment rate is the fastest growth since April 2009, two months before the 2007-09 recession officially ended.

Of all the local job markets, only Miami-Dade receives a seasonally adjusted unemployment rate on the same day as the statewide report. The smaller markets’ raw rates aren’t considered as reliable.

Broward’s raw unemployment rate was 6.7 percent in December, down from 7 percent in November.

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Sen. Marco Rubio to swear in Miami-Dade commissioner Rebeca Sosa on Friday

Miami-Dade Commissioners Rebeca Sosa becomes Miami-Dade commission’s first Hispanic chairwoman when she is sworn in on Friday by U.S. Sen. Marco Rubio.

Also being sworn in is fellow commissioner Lynda Bell, who is now the vice chair. Miami-Dade County Judge Gladys Perez will swear in Bell

The installation ceremony will be at 11:30 a.m. ceremony at the commission chambers at the Stephen Clark Center, 111 NW First St.

First elected in 2001, Sosa represents District 6, which includes areas of Miami, Coral Gables, West Miami, Hialeah and Miami Springs, as well as unincorporated zones.

Sosa’s office explained the Florida Senator is doing the honors at the historic swearing in because the two are long-time friends.

Bell who was elected in 2010 represents District 8, which encompasses a significant area of southeastern Miami-Dade, including the municipalities of Palmetto Bay, Cutler Bay and Homestead with portions of Kendall an the Redlands.

Sosa and Bell won two-year terms in November.

The installation ceremony is open to the public.

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Why Won’t the NRA Say Anything About Its (Possibly Fake) New Video Game?

If this app is, in fact, an unlicensed kind of hoax using the NRA acronym without permission, you’d think the NRA might want to squash the brand association quickly. Despite the gun lobby’s slow response to the Newtown massacre, the NRA isn’t afraid of issuing cease and desists or suing President Obama, the District of Columbia, or the Department of Justice.

RELATED: One Month After Newtown, NRA Releases First-Person Shooter Game with AK-47

What’s more, as ArsTechnica’s Kyl Orland points out, the NRA’s earlier efforts at officially licensed video games have been successful in the lobby’s seemingly unending efforts to the turn gun-violence debate away from guns and toward other industries accused of stoking violence. Orland writes:

So Practice Range fits right into the NRA’s arguments about video games’ insidious effects on our society. “There’s nothing wrong with guns in video games per se,” the organization seems to be saying; “the problem is the way those guns are used by most of the big-money game industry in service of ultra-violent revenge fantasies. If only the game industry could use its immense influence and power to promote responsible, safe use of guns, as we have with our humble app, the world might be a different place!”

If the app isn’t the NRA’s, then the app and the controversy surrounding it would seem to present an opportune time for NRA CEO Wayne LaPierre to hammer home his point about violence in video games. In his notorious post-Newtown press conference, LaPierre in the days following blamed the gaming industry for mass violence:

And here’s another dirty little truth that the media try their best to conceal: There exists in this country a callous, corrupt and corrupting shadow industry that sells, and sows, violence against its own people.

The video-game industry has been reeling as it struggles to put together a lobbying defense of its own. Of course, all these theories would be moot if the app is indeed the NRA’s. As of today, the app is still up in the iTunes Store.

Gaming News Headlines – Yahoo! News

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Selena Gomez Talks Justin Bieber to Nylon Magazine

Even before it was splashed across blogs that Selena Gomez and Justin Bieber had split, the Spring Breakers star was already playing coy as to her relationship status. In an interview with NYLON magazine, Gomez offered up her views on this "normal thing" called love.

"I'm having fun," the actress/singer, 20, said when asked about dating by the publication (via London Daily Mail). "At the end of the day, love is such a normal thing, and everyone deals with it. Just because it's a different lifestyle doesn't change the meaning of what I've been raised on, which is fairy tales."

RELATED: 10 More Shocking Celebrity Breakups

There is one relationship that is still going strong for Gomez -- the one with Taylor Swift. "We both experienced the same things at the same time," she said of her bestie. "But we've never once talked about our industry. She just became the person I'd go to for an issue with my family or boyfriend. It's so hard to trust girls, so I'm lucky to have her."

RELATED: Is Swift Writing About Ex Harry Styles?

Who do you think Gomez should date next? Let us know, below.

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