College student sues NYPD over Empire State Building shootout








A security official places signs to identify evidence after a shootout at the Empire State Building on August 24, 2012.

REUTERS

A security official places signs to identify evidence after a shootout at the Empire State Building on August 24, 2012.



A University of North Carolina student wounded in last summer's shooting outside the Empire State Building is suing New York City police department.

Chenin Duclos and eight other bystanders were wounded by police gunfire, ricochets and fragments. Officers were engaged in a gunfight with a man suspected of gunning down a former co-worker.

Duclos alleges the officers were grossly negligent.

The lawsuit says police should have taken steps to avoid the confrontation. It suggests they should have waited until he moved away from bystanders.



The shooting happened as thousands were on the streets surrounding the landmark on a bright August morning.

There was no immediate comment from city officials.

The lawsuit seeks unspecified damages. It was filed Tuesday in Manhattan's state Supreme Court.










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Series for Miami’s emerging art collectors begins Thursday




















For art enthusiasts interested in bring their interest home, Miami’s Bakehouse Art Complex is hosting a lecture series for emerging collectors. The first panel, slated for Thursday at 6 p.m., features arists and curators who will talk about fine tuning your taste and learning to make informed decisions. The second session, Feb. 7, is oriented to the mechanics of purchasing. The third, on Feb. 21, explores how to manage your collection.

Moderating all three panels will be Denise Gerson, independent curator who served as associate director for the Lowe Museum of Art for 24 years. Cost is $25 per session or $60 for the series. Seating is limited; reservations are recommended.

Information at 305-576-2828; www.bacfl.org.





Jane Wooldridge





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Cuban exile mother of inaugural poet Richard Blanco now in spotlight




















At first, Geysa Blanco thought her son was kidding.

"He said, ‘Mom, I have news for you,’ " Blanco said, recalling the telephone call from her son a few weeks ago.

"Between English and Spanish, he told me that they had chosen him to write and read a poem at the presidential inauguration,” she said.





But Richard Blanco, a child of exiles who was raised in Miami and graduated from Florida International University, was serious.

The Barack Obama inaugural committee chose the 44-year-old Cuban-American civil engineer and author to recite an original poem at Monday’s inauguration.

Richard Blanco has also been speechless. “It took me 10 minutes to remember what the word for inauguration is in Spanish," he said in a telephone interview Sunday from Washington, D.C., less than 24 hours before taking center stage.

Blanco, who now lives in Maine, will become the first Hispanic inaugural poet and the first openly gay one. He is also only the fifth and youngest poet in the exclusive club of poets.

The first was Robert Frost, who in 1961 wrote a poem for the inauguration of John F. Kennedy.

Then in 1993, Bill Clinton chose the African-American writer Maya Angelou. William Miller was chosen for Clinton’s second inauguration, and Elizabeth Alexander wrote the poem for Obama’s first ceremony.

In a statement, Obama said Blanco’s work represents "the great strength and diversity of the American people."

This diversity and strength could be reflected in the story of the poet’s Cuban exile mother.

"She is a very brave woman and has worked hard all her life for my brother and me," Blanco said.

During an interview at her Westchester home, Geysa Blanco, 75, said that it still seems surreal that a woman who grew up in a sugar refinery in Cienfuegos will stand in front of the National Capitol, watching her son recite a poem for the nation and the president of the United States.

“My son said reporters might want to interview me and I said, ‘Me? What for?’ ” Geysa Blanco said. Indeed, local reporters and TV cameras have come knocking and the proud mother has given several interviews.

Geysa Blanco has also become a celebrity among her neighbors, friends and customers at Regions Bank on Bird Road, where she has worked for more than 30 years.

The roots of Richard Blanco’s writing began in 1968 when his parents fled the Communist island and went into exile in Spain. At the time, Geysa Blanco, a teacher, was pregnant and she and her late husband Carlos, already had an older son, also named Carlos.

"We decided to leave Cuba because the government was becoming more and more difficult to live under," she said. "But it was very painful for me because I left my mother and brothers behind and came here virtually alone and with nothing."

After five months in Spain, where she gave birth to Richard, they emigrated to New York.

As a boy, she said Richard always had an interest in exploring his Cuban roots.

"I always had questions about Cuba, about the family we left there," he said. On his website he refers to himself as being “made in Cuba, assembled in Spain, and imported to the U.S.”

That sense of not belonging and trying to belong seeps through his books of poetry, which often feature his family and their efforts hold on to their traditions.

When Richard was about 5 and Carlos 11, the family moved to the closest place to Cuba – Miami. His mother went to work in a supermarket and later landed her bank job.

"We lived three generations in one house, my husband’s parents, my husband and I, and Charles and Richard," the poet’s mother said. "Sometimes it was hard because grandparents are not accustomed to the modern ways of young people.”

Today, she laments that those family members are gone. “I wish Richard’s father and grandparents were here to enjoy this day,” she said.

Richard Blanco did get to visit the homeland his parents yearned for when he was growing up.

"Everyone thought he wasn’t going to speak Spanish and was going to feel uncomfortable," Geysa Blanco said of her relatives on the island. "But they were surprised because he picked yucca in the fields, jumped in the canals and danced a lot, just like everyone else.”

That trip as a young man would shape the poet’s future work, his mother said. "I think that’s where he caught the bug to write about his roots," she said.





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Ex-Mayor Diaz to talk about new book at alma mater




















Congratulations to my friend and former Miami Mayor Manny Diaz, who has will be presenting his new book at 9:45 a.m. in the Roca Theater at his alma mater, Belen Jesuit Preparatory School, 500 SW 127th Ave. in West Miami-Dade.

His book is titled Miami Transformed: Rebuilding America, One Neighborhood, One City at a Time.

Born in Cuba, Diaz really is a Miami success story. He came to Miami when he was 6, and went on to become a local attorney and later mayor, serving two terms. He also served as president of the U.S. Conference of Mayors.





Diaz is being presented by the Belen Alumni Association of Jesuit Schools from Cuba and Miami, the Ramón Guiteras Memorial Library and the school's Social Studies Department.

For those who are unaware, the school was founded in 1854 in Havana. In 1961, Belen and all private schools in Cuba were confiscated by the new political regime. That same year, Belen was re-established in Miami. Today the all-boys' school has an enrollment of 1,500 in grades six through 12 and has more than 6,000 alumni.

The program is free and open to the public.

Music for Overtown

The Overtown Music Project will have its annual fundraiser from 7 to 10 p.m. Saturday at the Fontainebleau Hotel in Miami Beach. The program will include an 18-piece big band, along with hip hop, funk and soul.

According to Amy Rosenberg, spokeswoman for the fundraiser, the event will celebrate the connection between Overtown and the Fontainebleau, a hotel where Count Basie, Dizzy Gillespie and Etta James once performed.

The program will include several musicians who played in Overtown's many venues during its heyday. The musicians are now in their 60s and 90s and will be showcased at the event.

Rosenberg said the event will fund the six annual events in Overtown, and three programs geared toward bringing music back to the area permanently.

For tickets and more information go to: www.evenbrite.com/event/5147700912 or www.overtownmusicproject.org.

Children’s Chorus

The Miami Children's Chorus will present a program, "Bring on the Boys," a singing workshop for boys with unchanged voices, from 9 a.m. to noon on Saturday at the University of Miami Frost School of Music in the Victor E. Clarke Recital Hall, 5501 San Amaro Dr. in Coral Gables. Timothy A. Sharp is the music director for the Miami Children's Chorus..

The registration deadline is Thursday and the fee is $20 per person and $17 per person when registering five or more youngsters together.

For more information call 305-662-7494 or go to miamichildrenschorus.org or info@miamichildrenschorus.org.

Play looks at gay marriage law

A staged reading of the play 8 will be performed at 7 p.m., on Jan. 27, in Room E352 at the University of Miami School of Law. The play, written by Dustin Lance Black, chronicles the historic constitutional challenge to California's Proposition 8. Black is the Academy Award-wining screenwriter of Milk

The production of 8 will be staged under license from the American Foundation for Equal rights (AFER) and Broadway Impact. It will be directed by Marc Fajer, a member of the law school's faculty who has had more than 30 years of theatrical directing experience.

The performance was arranged by OUTlaw, a student organization at the University of Miami School of Law, that seeks to advance the priorities of the gay, lesbian, bisexzual and transgender community on the campus.





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Google says Wall Street estimates need adjusting






SAN FRANCISCO (Reuters) – Google Inc issued a rare advisory to Wall Street on Friday that analyst estimates for its fourth quarter financial results are flawed.


The world’s No.1 search engine, which reports its quarterly results on Tuesday, said most analysts have not adjusted their estimates to reflect the pending $ 2.35 billion sale of the Motorola Home business.






The business must be presented separately from the results of Google’s continuing operations under U.S. accounting rules, Google Treasurer Brent Callinicos wrote in a post on Google’s investor relations Web page on Friday.


“As of this writing, a majority of Wall Street analysts who cover Google have not reflected the Home business as discontinued operations in their estimates,” Callinicos wrote.


The discrepancy means the fourth-quarter net revenue that Google reports on Tuesday could appear to be less than the $ 12.34 billion average that analysts polled by Thomson Reuters I/B/E/S are expecting.


Raymond James analyst Aaron Kessler says his fourth-quarter net revenue estimate includes nearly $ 900 million from the Motorola Home business.


“They’re saying that the headline number is going to be less than what most analysts have for Q4,” said Kessler.


The advisory is a rare move for Google, which does not provide financial forecasts and typically has limited interactions with analysts. The company has in the past provided accounting advisories to analysts about the Motorola Mobility business, which Google acquired for $ 12.5 billion in May.


Google bought Motorola Mobility primarily for its large portfolio of communications patents and its mobile phone business.


In December, Google agreed to sell the Motorola Home television set-top box business to Arris Group Inc for $ 2.35 billion in cash and stock.


Analysts expect Google to report adjusted earnings of $ 10.56 per share for the fourth quarter.


“It’s a little surprising that they’re doing this the Friday before the report,” said Kessler. “They should have put it out a week ago if they wanted analysts to change their numbers.”


(Reporting By Alexei Oreskovic. Editing by Andre Grenon)


Wireless News Headlines – Yahoo! News





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VP Joe Biden sworn in for second term








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Vice President Joe Biden, with his wife Jill Biden, holding the Biden family Bible, shakes hands with Supreme Court Justice Sonia Sotomayor after taking the oath of office at the Naval Observatory.



WASHINGTON — Formally embarking on a second term, Vice President Joe Biden took the oath of office Sunday, surrounded by family and friends in an early morning ceremony that kicked off a day of celebrations marking four more years for the Obama administration.

President Barack Obama was to be sworn in just before noon at the White House, 24 hours before re-enacting the ceremony before an expected crowd of hundreds of thousands gathered at the Capitol and across the National Mall.




Biden, following a private Mass, was sworn in at the Naval Observatory. Justice Sonia Sotomayor, appointed by Obama as the first Hispanic on the Supreme Court, administered the oath of office to Biden, who placed his hand on a Bible his family has used since 1893.

"I will support and defend the Constitution of the United states," Biden said as he recited the oath.

Among the 120 guests on hand to witness the vice president's second swearing-in were Attorney General Eric Holder, departing Interior Secretary Ken Salazar and several Democratic lawmakers.

Sunday's subdued swearing-in ceremonies are a function of the calendar and the Constitution, which says presidents automatically begin their new terms at noon on Jan. 20. Because that date fell this year on a Sunday — a day on which inaugural ceremonies historically are not held — organizers scheduled a second, public swearing-in for Monday.

A crowd of up to 800,000 people is expected to gather on the National Mall to witness that event, which will take place on the Capitol's red, white and blue bunting-draped west front. Supreme Court Chief Justice John Roberts, who famously flubbed the oath of office that Obama took in 2009, was to swear the president in both days.

Once the celebrations are over, Obama will plunge into a second-term agenda still dominated by the economy, which slowly churned out of recession during his first four years in office. The president will also try to cement his legacy with sweeping domestic changes, pledging to achieve both an immigration overhaul and stricter gun laws despite opposition from a divided Congress.

But for one weekend at least, Washington was putting politics aside. Obama called the nation's inaugural traditions "a symbol of how our democracy works and how we peacefully transfer power."

"But it should also be an affirmation that we're all in this together," he said Saturday, as he opened a weekend of inaugural activities at a Washington elementary school.

Only a small group of family members was expected to attend Obama's Sunday swearing-in, including first lady Michelle Obama and daughters Malia and Sasha. A few reporters were to witness the event.

Roberts was to administer the oath of office shortly before noon in the White House Blue Room, an oval space with majestic views of the South Lawn and the Washington Monument.

The room, named for the color of the drapes, upholstery and carpet, primarily has been a reception room as well as the site of the only presidential wedding in the White House, when President Grover Cleveland married Frances Folsum in 1886.

Obama and Biden were also to lay at a wreath at Arlington National Cemetery Sunday morning, then address supporters at an evening reception.

The president planned to save his most expansive remarks for Monday's inaugural address to the crowd gathered on the Mall and millions more watching across the country and the world. Obama started working on the speech in early December and was still tinkering with it into the weekend, aides said.

The president's address will set the stage for the policy objectives he seeks to achieve in his second term, including speeding up the economic recovery, passing comprehensive immigration and gun control measures and ending the war in Afghanistan. Aides said Obama would save the specifics of those agenda items for his Feb. 12 State of the Union address.

The president launched a weekend of inaugural activities Saturday by heading up a National Day of Service. Along with his family, Obama helped hundreds of volunteers spruce up a Washington area elementary school.

Obama wore rubber gloves, picked up a paint brush and helped volunteers stain a bookshelf.

Obama added the service event to the inaugural schedule in 2009 and is hoping it becomes a tradition followed for future presidents.

Mrs. Obama, speaking to volunteers Sunday, espoused the importance of giving back in the midst of the weekend of pomp, circumstance and celebration.

"The reason why we're here, why we're standing here, why we're able to celebrate this weekend is because a lot of people worked hard and supported us, and we've got a job to do and this is a symbol of the kind of work that we need to be doing the next four years," Michelle Obama said at Burrville Elementary.










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Investors await word from Apple




















No company today elicits such devotion and dedication among its customers and shareholders like Apple. The fervor felt by Apple fans for its products, its leaders and its business underscore the company’s technological eco-centric strategy. While that loyalty has made for rich rewards over the long term, it will mean very little to a myopic stock market when Apple reports its latest financial results Wednesday.

When a company so dominates a business like Apple does, it is subject to plenty of rumors, especially when that company, like Apple, is disciplined to not respond to speculation. There have been a series of anonymous and Wall Street analyst worries floated in the past quarter centered on the iPhone 5. First were concerns Apple couldn’t get enough supplies to build the phones fast enough. Then there were hints Apple cut its supply orders, suggesting slower sales.

Apple optimists have been quick to defend the company even as its stock has fallen from $700 to around $500 per share since September. The stock drop has come even as Apple probably sold a record number of iPhones and iPads during the holiday quarter.





No doubt Apple will trumpet its financial prowess on Wednesday. And it should. After all it generates more than $500 million dollars a day. But the short-sighted stock market has been conditioned to expect big numbers. Therein is the challenge for Apple: incubating such devotion without inflating expectations.

Tom Hudson is anchor and managing editor of Nightly Business Report, produced by NBR Worldwide and distributed nationally by American Public Television. In South Florida, the show is broadcast at 7 p.m. weekdays on Channel 2. Follow him on Twitter, @HudsonNBR.





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King’s son brings message to South Florida




















The past few days have kept the eldest son of Dr. Martin Luther King Jr. busy. He’s been to at least three states to carry on his father’s message: ending violence and learning from historical wrongs.

In a Fort Lauderdale Baptist church early Friday, he delivered another directive:

“A nation is judged on how we treat our most prized possession,” Martin Luther King III said. “And our most precious resource, I think, is our children.”





King served as the keynote speaker at the ninth annual Martin Luther King Jr. inspirational breakfast hosted by the YMCA of Broward County.

More than 500 gathered inside the First Baptist Church on Broward Boulevard, selling out the $2,500 per table event, to honor King’s legacy.

“My concern was that it would not be reduced to a day of relaxation,” said King III. “We have to look at this as a day on — not a day off.”

The Rev. King, a prominent civil rights leader, was born this week 84 years ago. He lead peaceful protests and bus strikes working for racial equality until his 1968 assassination.

The younger King told the South Florida audience about spending his youth at the local YMCA in Birmingham, learning to swim and working out with his dad.

“Those were wonderful experiences, experiences that I will never forget,” he said.

Like his father, King III has been a fighter for human rights, justice and non-violence in the United States and abroad. He also served as the Southern Christian Leadership Conference’s president, a position his father once held.

During his 2009 inauguration, President Barack Obama declared the holiday honoring King should be spent as a national day of service.

At Friday’s event, 15 youngsters from the Lauderhill YMCA were honored for their service to the community. The young friends managed to clean up a popular overpass and get rid of gangs who were harassing children.

They called their project “Own the Overpath.” The idea started when 14-year-old Kervens Jean-Louis was attacked by a gang on a fenced in walkway that spans the Florida Turnpike while coming from the YMCA, based at Boyd Anderson High School. But Jean-Louis didn’t back down.

He and other students mobilized and launched a campaign to clean-up the area surrounding the “overpath.” The youngsters made a formal presentation to the Lauderhill City Commission and Florida Department of Transportation officials.

Now, there is a $400,000 project in the works to install more lights on the bridge to increase visibility. The city broke ground in November.

“I learned that when you speak out loud it makes a difference,” said Jean-Louis.

For Jean-Louis, speaking loud meant going back to the bridge to warn others of the dangers of traveling across it at night.

He will spend this upcoming Saturday as a volunteer, painting and cleaning up a garden.

“Now I tell others what’s going on and how they can help out,” he said, much like the man they had all come to honor.

After the youngsters were honored, King III left the crowd to ponder a final thought: “We can either be a thermometer or a thermostat.”

A thermometer, he explained, takes the temperature while a thermostat regulates the temperature.

Despite the progress his father saw in his lifetime, and the decades since his death, there is still much work to be done, King III said.

“I always come with a heavy heart in January,” he said. “Because we have not fully realized the dream.”





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Social media dispute resolution stumps some companies






(Reuters) – If HBO cuts out on you in the middle of the latest “Girls” episode, and you have Charter Communications Inc as your cable provider, don’t try tweeting your dismay to their customer service department. Nobody will hear your lament.


Charter, the fourth largest cable provider in the U.S. with 5.2 million customers across 25 states, closed up its social-media based customer service team in December. “Umatter2Charter,” as it was known, had been taking customer complaints over Twitter and Facebook and trying to resolve them, but the company says it is now done with working out customer service issues in social media forums.






The move, which might seem to conflict with the growth of social media, highlights the difficulty some businesses are having with free-flowing, round-the-clock social media, its public nature and the expectation of immediate responses.


With Facebook users numbering about a billion and Twitter drawing 200 million, it might be hard to believe that any retail enterprise would drop out of the fray, but Charter isn’t the only major company to announce such a move. Also in December, the largest single grocery store in New England – the Wegmans in Northborough, Massachusetts – shuttered its Facebook page despite having some 8,000 fans.


“It’s a tough sport,” says J.D. Peterson, vice president of product marketing for San Francisco-based Zendesk, which helps companies manage customer service. “The real-time nature of it – at times the volume that can come from it – it’s very new and different for businesses.”


While Peterson’s company recommends going where the customers are – and a big chunk are clearly on social media – Peterson says not all businesses share the same philosophy or have the ability to engage those consumers in these open forums. But any company that has a significant online presence doesn’t really have a choice, he says, working with consumers through social media is expected of them.


Advocates for the use social media say the challenge actually presents an opportunity for businesses – showing they are responsive to complaints and care about their customers can bring in revenue.


“I have seen this time and time again, and the end result is that the interaction often turns an irate customer into an advocate for the brand. And that is worth it’s weight in gold,” says Mike Rowan, chief marketing office for Atlanta-based Swarm, which manages social media for companies.


That’s certainly the way retailer Lands’ End, a division of Sears Holdings Corp, sees it.


“When we started using social media tools like Facebook and Twitter in early 2009, it gave us a new opportunity to do what we’ve done for 50 years, which is connect with our customers,” says Michele Casper, Lands’ End’s senior director of public relations. “Whether it is through social media, our call centers or online, we offer the same level of customer service through each channel.”


DIVERTING COURSE


Charter says it is not walking away completely from social media – just the idea of providing customer service via Twitter. The company says it has ample other avenues for consumers to get help – including telephone, customer service counters and live chat on its web page.


“We communicate with thousands of customers each day on the phone and in person, and that’s where we’ll focus our efforts,” says Charter spokeswoman Anita Lamont. “While social media is a method some consumers choose to seek help, Charter offers phone and web-based contact solutions where all customers can access resources to provide assistance.”


The abandonment of the Facebook page at the Massachusetts Wegmans store, which caused a great fuss among the store’s “fans,” was, in large part, due to the inability to respond quickly enough to consumers. Store personnel couldn’t break off enough time from their other roles to constantly monitor the page, Wegmans spokeswoman Jo Natale says, allowing comments to sit unanswered – a no-no in the world of social media.


“Our top priority has always been, and will continue to be, providing incredible service to customers who shop in our stores,” she says. “And it isn’t as though there aren’t other avenues for folks to connect with us if they have a question or concern.”


As much as customers expressed surprise and dissatisfaction at the decision, Natale says, it came down to a decision that if the store couldn’t serve the Facebook page at a level it felt was expected that it shouldn’t do it at all.


“They quickly discovered, once the store opened and got very, very busy, that it wasn’t so easy to stay on top of comments or to find the time to post,” Natale says. “In a retail operation like ours, there isn’t anyone sitting at a PC or checking a mobile device throughout the day. It’s a fast-paced business that requires our people to be on the floor serving customers.”


(The author is a Reuters contributor. The opinions expressed are his own)


(Follow us @ReutersMoney or at http://www.reuters.com/finance/personal-finance; Editing by Beth Pinsker and Tim Dobbyn)


Social Media News Headlines – Yahoo! News





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Drew Barrymore on Oprah's Next Chapter

Drew Barrymore opens up about her complicated childhood and the lessons she's learned when it comes to being a new mother on Oprah's Next Chapter, and we have a sneak peek!

Pics: Celebs and Their Cute Kids

Marking the first time cameras have ever been allowed inside her home, Drew also talks to Oprah about her new marriage to Will Kopelman, shares details about their newborn baby Olive, and reveals the story behind why her mother did not attend her wedding.

Related: Drew Barrymore's Daughter Olive Lands First Cover

Oprah's Next Chapter with Drew Barrymore airs Sunday at 9 pm ET/PT on OWN.

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